Shipping policy

🚚 Shipping Policy (MAG Store)

At MAG Store, all products are made to order, which means we start creating your item only after you place an order. This ensures quality and uniqueness in every piece.

⏱️ Order Processing Time

  • Orders are processed within 2–4 business days
  • This includes printing, quality checks, and packaging

📌 Orders are not processed on Sundays or public holidays.

🚀 Shipping Time

Once shipped, your order will be delivered within:

  • 3–7 business days (metro cities)
  • 5–10 business days (other locations)

📌 Delivery time may vary based on your location and courier availability.

📦 Total Delivery Time

👉 Estimated delivery = Processing time + Shipping time
(Usually between 5–10 business days)

💸 Shipping Charges

  • Shipping charges (if applicable) will be calculated at checkout
  • Free shipping offers (if any) will be clearly mentioned on the website

📍 Order Tracking

  • Once your order is shipped, you will receive a tracking link via email/SMS
  • You can track your order in real-time

❗ Failed Delivery / RTO (Return to Origin)

Orders may be returned due to:

  • Incorrect or incomplete address
  • Customer not available
  • Delivery refused
  • COD not accepted

👉 In such cases:

  • The order will be returned to our facility
  • Re-shipping charges will apply
  • No refund will be issued

📌 Important Notes

  • Please ensure your address and contact details are correct
  • Keep your phone reachable during delivery
  • Delays may occur due to:
    • Weather conditions
    • Courier issues
    • Remote locations

📞 Need Help?

If you have any questions regarding your order:

📧 Email: magstorehelp@gmail.com
📱 WhatsApp: 9326158751

We’re here to help you.